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Friday, February 8, 2013

VISA PROCESS IN CUENCA - PART 2 - VISA VENTING - And Thank You God For Sending Us Help and Hope!

I was so discouraged yesterday.  After six plus hours at the immigration office trying to obtain our residency visas, we walked away and headed home both mentally and physically exhausted and overwhelmed with the task ahead if we wanted to continue this grueling residency visa process.  Some of our documents were rejected due to specific "picky" translation errors, every translated page must now be signed by the translator and they were not, and our residency application was incorrect (it must be filled out in Spanish only).  I could have lived with all of these rejections because they could have been corrected in a few days.  However, because Cuenca had run out of an absolutely required form called Movimiento Migratorio, immigration would not accept our visit as an initial submission of documents until we had that filled out form - which, by the way, we are told is going to take two weeks or more before they will be available.  In Ecuador, that could be two or three months!  Then, to top this "gone south" visa episode, our marriage license was now 91 days from the apostilled date stamped, and it has to be no more than 90 days once the documents are considered submitted.  SO, FOR ONE DAY (can you hear me SCREAMING), and because of their RIGID inflexibility to make any exception in our favor, we were told that we had to reacquire a current marriage license from Oregon.

This is no small task since we are over 3,500 miles away, living in a snail-mail country, and the clock is ticking because our tourist visit will expire in the next 3 weeks.  Oh, and the reason we are applying so late for our residency is because it took the entire month of January to open an account at Banco Pichincha and have our investment money wired there from our Oregon bank (another LONG story).  There were so many hoops we had to jump through just to open the Pichincha account, and also with all the holidays in Ecuador and so many fiesta days of closed businesses, the time clock just flew.  

Once our money for our investment CD finally arrived to Banco Pichincha end of January, Bo and I heard that JEP Bank paid a much better rate on CD's (9.5%).  So, we immediately walked over there beginning of February, and in less than 2 hours, we opened an account!  The staff there was so helpful and made opening an account an absolute breeze.  Banco Pichincha was not a pleasant experience after continued delays and about six back and forth visits there trying to scramble and gather all the documents and letters they required, and their interest rate is not even great!  So, immediately after opening our JEP account, we hurried over to Banco P, withdrew our money, and returned to deposit it to our JEP account.  Immediately, a CD was issued and we were given the proper documentation to submit to immigration for our investment visa.  Had we known this in the beginning, had our hired relocation helper told us about JEP and the ease of opening an account there, we would not be in the "marriage certificate now expired because of ONE DAY" situation.  But, I digress.......

By the time we realized we needed to jump on things or our documents would be expiring, we ran into the "sorry, but we have no more Movimiento Migratorio forms for two more weeks, at least" dead end!  Our relocation helper told us to go to immigration anyway and maybe they would make an exception.  NOT!  We spent the rest of the afternoon back at our apartment - I took a long nap and Bo went out for a long walk.  We later were invited to our neighbors for dinner, and they gave us all their sympathy since they, too, had recently gone through their own four different immigration denials from hell!  Today, they had finally passed the "picky" visa ordeal and had been accepted!  So, we celebrated them, and they let us whine as we dined with them, completely sympathetic to our situation. 

Every morning is a new day - and we can either rejoice in it or keep sinking.  I woke up very sad and weary, and so I prayed and asked God to give us wisdom and to help us.  I later received an e-mail from some friends here, and I wrote them back and shared our ordeal.  Immediately, we were invited over to process things and find resolution.  We found out from them that we could apply for a 90 day tourist visa extension (12-X) for $30 each, and this would give us peace of mind and lots more time to continue our visa process.  We jumped on a bus this afternoon (really, you have to jump on or they ride away and drag you along) and headed to our rescuers.  What encouragers!  Within a couple hours, our friends had helped us download the proper forms, fill them out, printed them for us, wrote us the appropriate extension application letter, and told me all I had to do to before going down to immigration's passport section next week and applying for extensions.  We would not have known this without our friends (since they are going through a similar visa rejection ordeal and time crunch).  We only knew about the $230 visa extensions (which we did not want to have to spend that much money on).  They've truly paid it forward to us, and I can't wait to do the same one day.

We visited for a few hours and laughed a lot, and then Bo and I jumped another bus home (I LOVE the buses here for 25 cents, and they drop us off a block or two from home).  Once home, we checked our e-mails, and Bo's brother wrote back (whom we had e-mailed last night asking if he would go to Portland and obtain certified copies of our marriage license and then take them to Salem and have them apostilled).  He told us the task was done and our documents were on the way today DHL Express and will arrive in Cuenca on the 15th (that's EXPRESS). it is costing us $170 - but that's a lot less than if we had to fly back to Oregon!  We still may have time to submit our documents before our 90 day passports expire on March 4th, but I don't think we want to chance things for only another $60 for the visa extensions and 90 more days each.

So, here I sit, hopeful again, and all because of the help we received today from our Cuenca friends and Oregon brother.  We still have a lot ahead of us to  accomplish.  Translation of documents must be corrected, and when the apostilled marriage licenses (I got two copies just to play it safe) arrive, they must be translated and notarized.  We have to make another trip to immigration once the Movimiento Migratorio forms are in, and the process will begin all over again (yikes!).


When I think of the positives about being here, I smile.  In spite of "suddenlies" and discouragements, which will always be a part of our days and life, it's the people we surround ourselves with who can be that voice of encouragement, that rah-rah-rah team, that wisdom and help we need when we wouldn't know what to do.  These are the friends who help us climb out of the pit of despair.  Today, we were reminded that we are not alone.  Even as new as we are in Cuenca, we already have people here who have shown themselves to be there for us!

Thank you neighbor friends, for dinner last night and for listening and caring.
Thank you friends, for letting us know the next step to take and for helping us accomplish this and encouraging us today.
Thank you brother Dave, for being there for us when we so needed you miles and miles away and getting our task accomplished so quickly.
Thank you God, for always giving Bo and me hope by sending us help and words of wisdom and encouragement, and for picking us up when we feel like we're sinking.

Yes, today's turned out to be another wonderful day in Cuenca!!!

Calle Larga - Blue Skies in Cuenca!!!  Not a day's gone by since being here that I don't walk around in sandals and a t-shirt.

Parque De Calderon - Flowers bloom year round in Cuenca!!  How I love sitting in this park surrounded by the beauty and watching the people walking by!





 

14 comments:

  1. Linda, drop me an email and let me know who you are using for your relocation. Please!

    This is not the first Visa from hell experience I've read about and I'm sure it won't be the last. I have corresponded with three different folks about the process and have no idea who we'll go with.

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    1. Hi Donna,
      Yes, there are many personal "what I/we went through to get our visa" testimonies out there - and every person or couple will have their own "visa story." Yet in the end they receive their residency and cedula, and that's our hope! We have to do what we have to do and keep smiling and remain patient. It's difficult sometimes and frustrating, but we will persevere and prevail! As we continue in the process, I see now that we can do this and anything ourselves if we know the truly knowledgeable and informed people to go to for the services we need. If one comes with the CORRECT and CURRENT documents APOSTILLED, knows an ACCURATE translator and an efficient fnotary here, knows the correct forms and documents to submit and how to fill them out CORRECTLY, this can be done in a timely manner and without having to go through what Bo and I have been through and without all the added expense and hassle. We learn through experience, and sometimes it's a tough lesson. Just be well-informed and extremely selective if you decide to hire someone to help you. Make sure they know what they are doing from beginning to end and that they especially are well-informed and updated on the "this is how we do it now" immigration changes (which are continual). Make sure they are working for you 100%.
      I hope this helps anyone reading this and planning to come here with the idea of hiring someone for their residency process.
      Linda

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  2. I am praying for you both, Linda and Bo. I was wondering why you had not posted for a while. You've been busy! It will all work out. I am looking forward to hearing the happy ending. Mara

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    1. Thank you for specific prayers, Mara, as we so need them right now! We will continue to do whatever is required and trust that we will eventually obtain our residency visas and cedulas. It's truly how we go through the process in life that brings God glory. I feel like we fail miserably, but I know we're being perfected and learning through it all. That, in itself, gives me hope and leaves me smiling!
      Linda

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  3. Someday, in addition to the help you will give with your book, maybe you can be a hired relocation planner! You have learned the ropes--sometimes through negative experiences. Now you can help the next ex-pats who are about to arrive.

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    1. Oh no, Shadley,
      I don't want to have to go near that Immigration office again once this process is over, nor deal with their rigid and PICKY staff and procedures. I'll leave that one alone! Being able to share our personal experiences and what has been true for us will be a way we can inform other ex-pats who read our blog or whom we meet along the way. We had a wonderful day today with two couples who are hoping to come back and obtain their visas. They were able to glean a few things by asking questions about our recent ordeal. That's how we can pay it forward!
      Still haven't started that book though (LOL).....
      You make me smile!
      Linda

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  4. Between the 'whining' and dining, jumping on the bus, and the form that will be there in two weeks (Ecuadorian time), I was literally laughing out loud. But I was feeling guilty because I can only imagine the anguish you must have experienced. When I lived on Guam, the expression was "Only on Guam". In Thailand, it was "this is Thailand". I don't know what they say in Cuenca, but I feel your pain (and am so glad you can present it in a humorous way)! You were feeling too much joy at the tamale stand so I guess that needed to be balanced out at the visa office. This too shall pass! One thing for sure, this is a story you will never read on InternationalLiving :)

    ~Bob

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    1. Hi Bob,
      Glad you're still following along on "Longoods Journey!" Love your comment and observations, and glad you can hear my humor amidst the whining and disappointments shared. You're absolutely right - this too shall pass! I'll remember those words as we enter the week ahead and return to immigration for our 90-day passport extensions. We'll keep our readers posted on the outcome. Stay tuned!!!
      Linda

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  5. Thank you for your words of encouragement on your blog! Sometimes, it is hard to find the "good" in the day, but your words were needed today. Thank you!Sue O

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    1. Yes, Sue,
      I know what you mean about needing words of encouragement during certain challenging times in life's journey. glad this blog post spoke to your heart and refocused you to the good in your day and life. It's there, always! We sometimes lose sight, but faith and hope always prevails!
      Linda

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  6. Bo and Linda,
    My wife and I are hoping to relocate to Cuenca in the near future, from your own backyard, Springfield, OR. We have certainly enjoyed your blog and are looking forward to meeting you at some point. We feel like we are kindred spirits!
    Jim and Carol

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  7. Yea! More Springfield ex-pats!!!
    Welcome to our Blog, Jim and Carol,
    So glad you found us and are enjoying reading all about our adventure - as you have read, it's been an amazing journey from the time we left rainy Springfield. We absolutely do not miss that weather (lived in it 39 years), and the weather here suits us perfectly - not too hot and not too cold. So, you're going to love it here. When are you coming? Where do you plan to relocate to? Keep us posted on your plans and yes, we would love to meet you. Look forward to hearing from you again. Until then, have fun reading more of our story.
    Linda (and Bo)

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  8. I have so enjoyed reading your posts! We are planning a trip in the spring to Cuenca on an exploration mission. We have pretty much decided we'd be moving down there so are gathering what we'd need in advance to bring with...just in case. I have a question to all you whom have taken the plunge...Is it possible to take care of this visa business in the states at the consulate here? We are in Durango and there is one in Phoenix which is only 6 hours away (on good roads!). I have emailed the consulate and am awaiting their reply. I just wondered if anyone has done it that way....so many questions....so....sigh...

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    1. Hi Cindy,
      Welcome to our blog, and may you find it a fun and informative read. You may consider googling Maite Duran at ecuadormovers.com and talking to her. She lives in the USA, and I know her reputation for helping ex-pats obtain their visas prior to arriving in Cuenca is worth looking into. There are many options, but if I personally knew of her service, I may have chose that route myself. I am not familiar with anyone who has done it through the consulate.
      By the way, I adore Durango, Colorado - it is so beautiful there. Cuenca weather and the Caja mountains will be pleasing to you. Stay in touch and let us know when you arrive so we can plan to meet.
      Linda

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Leave us your comments and I will respond with any questions you may have. Enjoy our Blog! Linda (y Bo)